Privacy Policy
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
01Interpretation and Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
- Accountmeans a unique account created for You to access our Service or parts of our Service.
- Affiliatemeans an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Company(referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to HomeProp.
- Cookiesare small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Countryrefers to: United Kingdom
- Devicemeans any device that can access the Service such as a computer, a cell phone or a digital tablet.
- Personal Data(or "Personal Information") is any information that relates to an identified or identifiable individual.
- Servicerefers to the Website.
- Service Providermeans any natural or legal person who processes the data on behalf of the Company.
- Usage Datarefers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
02Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service. It may include information such as Your Device's IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, and other diagnostic data.
03Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
Cookies / Web Beacons
A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies. Web beacons are small electronic files that permit the Company to count users who have visited those pages or opened an email.
Type of Cookies We Use:
| Cookie Type | Purpose |
|---|---|
| Necessary / Essential | Essential to provide You with services and enable security features. |
| Notice Acceptance | Identifies if users have accepted the use of cookies on the Website. |
| Functionality | Allows Us to remember choices You make, such as login details. |
04Use of Your Personal Data
The Company may use Personal Data for providing and maintaining our Service, managing Your Account, performance of a contract, contacting You, and business transfers.
05Retention of Your Personal Data
We retain Your Personal Data only for as long as is necessary. We apply maximum retention periods ("up to") and may delete data sooner when it is no longer needed.
| Data Category | Retention Period |
|---|---|
| User Accounts | Duration of relationship + 24 months |
| Support Tickets | 24 months from closure |
| Website Analytics | Up to 24 months |
| Server Logs | Up to 24 months |
06Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.
07Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Request Data Deletion
Contact us to exercise your right to be forgotten.
08Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.
09Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.
10Children's Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.
Contact Us
Privacy Officer
Head Office
Romford, RM6 5LT